Resetting Ghana is the operator of the platform marketed under the name Resetting Ghana, a cloud-based software application (Software as a Services – Saas) that enables individuals and/or businesses to conduct marketing activities online (referred to as “Resetting Ghana”, “we” “us” or “our”).
This Privacy Policy on Personal Data Processing (referred to as “Privacy Policy”) concerns the personal data processing carried out by Resetting Ghana – through its website and Saas Platform (the “Platform”). The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined in this Privacy Policy.
Name of the data controller and of the website owner
Resetting Ghana, is the personal data controller and the owner of the Platform and website accessible at the following web address: https://resetting-ghana.com/.
You are entitled to know the purposes for which we process your personal data and we will inform you prior to processing your personal data for any other purposes than that for which you disclose your personal data to us.
Personal data we process
We will collect the following personal data from you:
● first and last name;
● email address;
● telephone number;
● home address(es);
● city, county and country of residence;
● birth date;
● gender;
● marital status.
Additionally, in order to provide access to the paid campaigns, we shall collect the following personal data from you:
● citizenship;
● place of birth;
● identification data (identity card series and number; identity card issuer; personal identification number);
● contact address;
● banking data (IBAN; bank account holder name; bank name);
● name and role of the legal representative (only for companies).
On top of the above, when you link your Instagram account to Resetting Ghana, we will also collect the following personal data (note that the items marked with “ * ” are publicly available):
● *Instagram username;
● *Instagram name;
● *follows;
● *followers;
● *posts count;
● *avatar;
● *biography;
● *website;
● *Facebook account id;
● *Instagram account id;
● access token;
● media content (images and videos);
● analytics data for media content:
● reach;
● impressions;
● engagement;
● audience country, city and age range;
● saved;
● views;
● shares;
● *likes;
● *comments;
● exit and completion.
How we collect your personal data
We collect the personal data you provide to us voluntarily (in the registration form and subsequent forms in the Platform), as well as information and data available from public sources. Please be advised that you are free to decide whether or not to provide us with such personal data and there is no adverse effect for you. However, it is not possible to provide you with access to the Platform, either partially or fully, in the absence of certain categories of data necessary for this process.
The purposes and the legal grounds of processing
We collect your personal data for the purpose of providing the services and performing the agreement concluded with you with respect to our Platform. We also process your personal data for the purposes of registering on the Platform, for the optimal functioning of the Platform, for contacting you (e.g., in case of a security incident), for combating and preventing any kind of fraud related to the Platform, for dealing with complaints and claims related to the Platform, for complying with the provisions of accounting and tax legislation (including those related to tax on the income generated), and for ascertaining, enforcing and defending Resetting Ghana’s rights and interests.
The legal grounds for the processing of personal data are:
● the performance of a contract, by accepting the Terms and Conditions and registering on the Platform;
● the legitimate interest of Resetting Ghana, namely the optimal provision of the Platform, the prevention and fight against fraud, the settlement of any complaints or claims related to the Platform, the ascertainment, enforcement and defence of Resetting Ghana’s rights and interests;
● complying with legal obligations under, amongst others, accounting and tax legislation;
● your consent to registration on the Platform.
Retention period
We will retain personal data for the period necessary to fulfil the purposes mentioned above, except where legal provisions require us to store data for a longer period.
Personal data processed in relation to your user accounts for the Platform shall be generally processed for the duration necessary for us to provide you with access to the Platform, but no longer than the termination of the agreement between you and Resetting Ghana.
We shall delete your personal data when it is no longer necessary for the purposes for which they have been collected. We may retain your personal data for an additional period, in case their immediate deletion would require us to overwrite our automated disaster recovery and backup systems.
Security of personal data
We will take all necessary organisational and technical measures in order to ensure the security, integrity and confidentiality of your personal data.
Cookies
This Privacy Policy also explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies, and how that information is used.
What are cookies?
Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements. Cookies are used to remember your preferences, help you navigate between pages more efficiently, and generally improve your browsing experience.
How do we use cookies?
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table below. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Platform, though your access to some functionality and areas of our Platform may be restricted.
This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
The Platform may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policies of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
The Platform does not address anyone under the age of 14. We do not knowingly collect personal data from children under 14 years of age. In the case we discover that a child under 14 has provided us with personal data, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we will be able to take necessary actions.
Exercise your rights
If you have any questions regarding the processing of your personal data or if you wish to make any request to us and exercise any of your rights with respect to the processing of personal data, please contact us at: [email protected].
In the event we decide to amend this Privacy Policy, we will publish the new version on our website and in our iOS and Android application, which will supersede the current version. Any change to the information contained in this Privacy Policy will be brought to your attention. No change to the Privacy Policy will affect the rights conferred by the law.
This policy is effective as of 2023-11-27.
Thank you for trusting us with your personal data and for finding the necessary time to read our Privacy Policy. Please feel free to contact us if you have any questions related to our processing of your personal data.